At Better Goods Supply, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website and services.

1. Information We Collect

We may collect the following types of information when you visit our site or make a purchase:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, payment details (processed securely through third-party providers).
  • Account Information: Username, password, order history.
  • Technical Data: IP address, browser type, device information, operating system, referring pages, and usage data via cookies and similar technologies.
  • Communications: Any messages or inquiries you send via our contact form, email, or social platforms.

2. How We Use Your Information

We use your data for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your orders, returns, or inquiries.
  • To improve our website, products, and customer experience.
  • To send promotional offers, newsletters, or updates (you can opt out at any time).
  • To comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Trusted third parties like payment gateways, shipping companies, and email marketing services that help us run our business.
  • Legal Authorities: If required by law or to protect our rights, customers, or business.

4. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your browsing experience, analyze site traffic, and provide personalized content. You can control cookie settings through your browser preferences.

5. Data Security

We implement appropriate technical and organizational security measures to protect your data. All payment transactions are encrypted and processed through secure payment gateways.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Request data portability or restriction of processing.

To make a request, please contact us using the details on our Contact Us page.

7. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please reach out to us through our Contact Us page.